MITCHELL, SILBERBERG & KNUPP, LLP, Provided custom documentation and preparation training to the Word Processing department for the MS Word Expert MOS exam.  Achieved a 100% student pass rate!

PAYNE & FEARS, LLP, Provided training and documentation for firm transitioning from WordPerfect to MS Word.  Supplemental training provided for iManage, Abacus Law, Excel, and Visual Basic for Applications.

DUCKOR, SPRADLING & METZGER, Provided a personalized version of Smooth.docs macro package and Smooth.docs Numbering Toolbar to facilitate easy, consistent document creation; personalized system documentation, and transition training to firm migrating from WordPerfect to MS Word.

SMITH SMITH & FEELEY Assisted new firm set up and implemented MS Word 2000. Developed and implemented firm specific macros for New Letter, Fax coversheet, Federal and State pleadings, Proof of Service, Envelopes, labels, Memoranda, Interrogatories and custom numbering outlines.